PRIVACY POLICY
Last Updated: 10 September 2026
At ZYVE, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit or purchase from our website.
Information We Collect
- Your name and contact details
- Billing and delivery address
- Email address and phone number
- Order and purchase information
- Payment and transaction details
- Information you provide when contacting us
- Information collected through cookies and similar technologies
We only collect information that is reasonably necessary for our business activities.
How We Collect Information
- Place an order
- Create an account
- Subscribe to our emails
- Contact our customer support
- Use or browse our website
- Interact with our marketing or communications
How We Use Your Information
- Process and deliver your orders
- Process payments and prevent fraud
- Provide customer support
- Respond to enquiries
- Improve our products, services and website
- Send marketing communications where permitted
- Meet our legal and regulatory obligations
We do not sell your personal information.
Sharing Your Information
- Payment processors
- Delivery providers
- Website hosting providers
- Technology providers
- Marketing platforms
- Customer service providers
These providers may only use your information as necessary to provide their services or as otherwise permitted by law.
Some service providers may be located outside Australia. Where required by applicable law, we take reasonable steps to protect personal information disclosed to overseas recipients.
Protecting Your Information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Access & Correction
You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, please contact us.
We may need to verify your identity before processing your request.
Privacy Enquiries
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: hello@zyveonline.com